Return Policy

Currently we accept returns/exchange of products only if they are certified as Dead on Arrival (‘DOA’) by our Authorized service representative. The Process for initiating a return shall be as follows:

• 01. If your Order has any performance issues, please contact our Customer Care and inform about the issue for resolution. The Service representative shall visit you and analyse the product. Once the product has been certified as DOA by our representative on its discretion, he will seal the product along with all its accessories in the original packaging box and will direct you to return the device to the Us.
• 02. Once the product is used, external damage/defect claims / Shortage after delivery, will not qualify for a replacement or return.
• 03. A request will be initiated by you to arrange for pickup of the product by email.
• 04. Product will be re-shipped to you subject to authenticity of your claim and its availability, within 7 working days of approval of your claim.
• 05. In case of non-availability of the product, refund will be initiated within 10 working days of approval of your claim for damage.
• 06. Product can be returned if there is any performance issues,defect within 7 days of delivery.